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Market Intelligence Strategy Centre


Internet Banking/Mobile Banking Data Pooling

Press Releases | Media Coverage


Press Releases

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Mobile Banking’s 6+ million users win 40% of all Digital logons BUT banking $ values represent 9% and now growing
June 2013

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Mobile Banking breaks through 6 million user milestone 6 months ahead of Internet Banking
February 2013

Online SME HIOSA bankers increase liquidity by $2 billion growing HIOSA deposits by 6.5% on reduced interest rates of 4.7%
June 2009

Superannuation June reform rush to invest $1 million sees all banks’ deposit growth halt whilst internet bankers top-up their deposit accounts with $9 billion & more.
October 2007 (see above)

Online banking consumer penetration peaks at 31% as 90,000 new active users drive Online banking in the June quarter and nurture Online accounts to a record 26 Million
October 2007

Winning part of $272 billion deposit market prompts leading online HIOSA financial institutions to form new Co-operative Pooling facility
March 2006

Online Banking delivers cross sell success as multiple accounts reach 4 per online banker compared to 2.4 for offline. 25% pa online growth drives Internet Banking further
October 2005

Internet Banking New Take-up Rebounds with Registered User Growth of 7.3% and 1/2 Million New Users
April 2005

Internet Banking in New Zealand lags Australian development by 18 Months however new evidence shows New Zealand's 2 million Internet users may already perform 66% more transactions.
February 2005

Internet Transaction Growth of 18% Fuels Quarterly Transaction Volumes of 200 Million and Annual Growth of 700 Million Plus
February 2005

Active User Growth Rebounds After December Slump. 6% Quarter Growth of Active Users Compares to 5% Average for 2003, as Active User Accounts Also Grow 15%
July 2004

Virtual Banking Reaches 151 Million Transaction Record, But User Growth Falls
May 2004

Internet Banking Users Reach Record 7.7 Million - with 113% Annual Growth as Victorian and ACT Bankers Lead a New Growth Phase
January 2004

7 Million Internet User Registration milestone is passed, after 13 Quarters, as Victoria led the latest year of registration growth. Results show bankers use 27 million accounts virtually
October 2003

Banking Usage (Transfers) Increase by 24% in Latest Quarter, as Numbers of Users Logging in are Declining
April 2003

Six Million Internet User Registration Milestone Reached, After 10 Quarters
February 2003

One Million Cyberspace Online Applications Made In Just One Quarter (June) Is This The Beginning Of Financial Product Marketing Acceptance In Cyberspace Asks MISC Australia?
November 2002

Internet User Registrations break through 5 million threshold as latest MISC research shows 50 + Age group leads growth in Internet Banking market over 12 months to March 2002
July 2002

1/3 of Bank customers prefer their Cyber Tellers as Banks offer Cyber teller options across 42% of on line services
May 2002

Registered Internet Bankers Now Reach 4.67 Million
April 2002

Internet Banking Registered User Numbers Reach 4 Million and Generate 16% Growth in Transaction Activity
December 2001

'Over 50's' Emerge as Key Internet Banking Consumers
September 2001

Latest research reveals Internet Banking is no longer a novelty in Australia as 2.8 million customers now embrace the medium, i.e. half a million more users in just one quarter.
June 2001

MISC Reveals that Internet Banking Registered User Numbers Reach 2.25 Million
March 2001

MISC Reveals Internet Banking Users Now Reach 1.75 Million, a Growth of 28%
December 2000

New 'Internet Banking Data Pooling Facility' launched by the Market Intelligence Strategy Centre (MISC) reveals the number of internet banking users reaches ... 1.37 million
October 2000

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Media Coverage

The following tables summarise selected media coverage flowing from MISC/MINTEL press releases. As reporting of MISC/MINTEL industry research is invariably widespread (Australian and International), this coverage should be viewed as indicative only. For further details of research referenced below, please click here and specify the research article referenced.

The Advertiser

Aussies flock to mobile banking study finds | February 2013

"The Market Intelligence Strategy Centre report cements the status of Australians as early tech adopters "

Online banking gaining ground | April 2008

"Small businesses are turning to internet banking for a clutch of useful functions to keep track of their finances, research shows."

New banking | October 2005

"Research by MISC has found the number of online accounts growing at 25 per cent a year since December, 2003."

Rise in net banking | April 2005

"Data compiled by MISC (Market Intelligence Strategy Centre) on behalf of its bank members shows about 500,000 new users signed up to an online banking service in the December quarter."

User Shun Net Banks | May 2004

"MISC Figures show growth in registered users fell to under 3% to about 7.9 million customers."

Internet Banking Trebles | Nathan Scholz, January 2004

"MISC said the surge in internet banking had averaged 8.6 per cent a quarter since September, 2000 ..."

On-line banking a growing process | Bruce Brammall, April 2002

"The research was compiled by the Market Intelligence Strategy Centre from data provided by the Commonwealth, ANZ, National Australia, Westpac, Bendigo, Bankwest and Suncorp Metway banks."

Web transactions grow | March 2001

"Bill payment and funds transfer transactions doubled over the half-year, with 27 per cent of all Internet-connected adults registered for banking, research by the Market Intelligence Strategy Centre shows."

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The Age

Business Tipped to be more mobile | Clancy Yeates, June 2013

"A spokesperson for MISC. said that mobile transactions were likely to rise strongly over the next 18 months "

Mobile banking rings up net victory | Eric Johnson February 2013

"In its report on the mobile banking market released on Monday the Market Intelligence Strategy Centre said "

Small Business reaps high interest online | Eric Johnson June 26, 2009

"Small and medium-sized businesses (SMEs) that used high interest online deposit accounts pumped $ 1.9 billion into these accounts in the six months to March, a report from independent consultants the Market Intelligence Strategy (MISC) found. "

Small businesses turning to net banking | April 2008

"More than 1.2 million Australian small businesses have taken up internet banking since its inception in 2000, according to independent consultants the Market Intelligence Strategy Centre (MISC). "

The only way is up for online banking | Peter Weekes, April 2005

"The total amount of fund now managed online has topped $500 billion for the first time ... 'The channel seems to be experiencing a new lease of life', MISC said. "

CBA Accused of $2 Billion Error in Funds Valuation | Duncan Hughes, July 2004

"The MISC, which monitors usage, said the breadth of use by existing account holders was also expanding, reflecting growing maturity in computer banking. "

Internet accounts reach plateau | May 2004

"The number of new internet banking accounts has stalled, despite a spike in the volume of transactions by existing users, according to a survey by the Market Intelligence Strategy Centre. "

Users Jump the Queue in Online Banking Surge | Eli Greenblat, October 2003

"MISC has reported that after 13 quarters of tracking the usage of online banking, registrations passed the 7 million threshold in June, reaching 7.268 million customers. "

Banks go with the new flow | Karin Derkley, August 2003

"MISC Australia describes as 'extraordinary'. It may be yet another example of Australians' tendency to embrace new technologies but it helped that it was fairly sophisticated by the time internet banking had arrived here. "

"Non-users of internet banking reported a small dip in confidence, in a survey by analyst MISC Australia, but confidence increased from 83 per cent to 86 per cent among those who already used online banking. "

Internet banking builds momentum as costs soar | Sharon Kemp, April 2003

"Research conducted by the Market Intelligence Strategy Centre shows six million Australians transfer funds online ... "

Why five million now prefer a mouse to a person | Garry Barker, November 2002

"Research by the independent Melbourne-base Market Intelligence Strategy Centre shows that ... more than one million applications for loans, term deposits, credit cards and other banking products were handled by banks' online systems. "

"'This is the second phase of evolution of the banking industry,' the MISC spokesman said. 'This is the first phase of replacing the sales function in the branches and is likely also to affect the use of mobile sales teams.' "

Why logging on means clocking off for tellers | Lyall Johnson, July 2002

"The 'changing customer patterns', according to a recent survey by the Market Intelligence Strategy Centre, show the number of registered Internet bank customers increased by 86 per cent in the year to March ... "

Customer flock to use e-bank | Kirsty Needham, December 2001

"The research firm Market Intelligence Strategy Centre found around 700,000 new customers had signed up for online services with the major banks in the September quarter. "

Oldies moving to online banking | Sharon Kemp, September 2001

"Melbourne-based Market Intelligence Strategy Centre compiled the survey results for its banking clients, including Australia's big four as well as regional banks. MISC said the surge in mature-age uptake repeated trends in the British banking market and implied a significant shift in behaviour."

Online customers surge | James Chessel, March 2001

"The survey, by Melbourne-based Market Intelligence Strategy Centre, reveals that 2.25 million Australians, or 27 per cent of Internet-connected adults, used online banking services ..."

Bank customers lining up to join the Net revolution | Sharon Kemp, June 2001

"'Clearly the MISC trend research is suggesting there is a relationship between ... customers gaining general Internet access and ... utilising Internet banking services.' Banks welcome consumer willingness to embrace lower-cost online banking. "

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Asia Pulse

Australian SMEs put US$1.5 BLN into hight interest online a/cs | June 26, 2009

"Savvy small Australian businesses are using high interest-earning online savings accounts to keep spare cash for a rainy day, new research shows. "

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The Australian

Mobile banking overtakes internet in Christmas rush | Richard Gluyas, February 2013

"Analysts at Market Intelligence Strategy Centre (MISC) said that mobile banking reached a critical mass of 6 million users in the September quarter last year 13 quarters after it official launch

MISC says Mobile deposits capture was likely to become the next major development along with same day settlements . "

Bank business portals open to small fry | Richard Gluyas, February 2008

"According to research by MISC Australia, on behalf of its client banks, small businesses, on average, would pay between $80 and $140 a month for functions such as viewing cheque images, creating special payment streams and tracking user activity.

The extra services could deliver banks an annual windfall of up to $840 million, according to MISC. "

Internet banking at record | Richard Gluyas, 8 October 2007

"Internet banking usage rose to a new record of 31 per cent of all bank customers in the June quarter, according to data compiled by MISC Australia on behalf of its client banks. MISC Australia said that record usage of internet banking, available now for seven years, showed there was a growing acceptance of virtual banking in the community. "

Online Banking surge linked to super flood | Richard Gluyas, 4 October 2007

"Data issued by research firm MISC Australia, on behalf of its client banks, shows online deposit balances surged by 27 per cent from $6.9 billion in the June quarter last year to $8.8 billion. A MISC Australia spokesman said yesterday its research showed the origin and direction of the money flows arising from the superannuation flows. "

Online accounts boom as interest rates rise | Richard Gluyas, December 2006

"The number of so-called high interest online savings accounts jumped 25 per cent to 2.4 million in the six months to June, as challenger banks like BankWest and ING Direct continued to make inroads into the customer base of the nation’s more established lenders. "

"After its debut in 1999, the segment now comprises 22 per cent of total deposit accounts, according to data released by MISC Australia on behalf of its bank industry pool members. "

Security scares hit net bank update | Tim Boreham, May 2006

"A spate of internet security scares turned new customers away from on-screen banking in late 2003, according to the Market Intelligence Strategy Centre (MISC). "

Banks sell more products on web | Richard Gluyas, October 2005

"MISC concluded that the online method had been 'singularly more successful ... in attracting and cementing multiple banking relationships. "

"Mr Van Vuuren said the NAB's experience was broadly similar to the MISC study. "

Ignore net profits at your company's peril | Robert Gottliebsen, April 2005

"The latest alert to this change comes from the MISC Australia group, which is uniquely placed because all the big banks enable it to pool their Australian internet banking statistics. "

Higher interest powers an internet banking boom | Richard Gluyas, April 2005

"Industry research by Market Intelligence Strategy Centre (MISC) shows there were 496,700 new users in the December quarter, up 7.6 per cent, compared with a rise of only 3 per cent in the same quarter in 2003. "

Cheque cashiered in Aussie net love | Tim Boreham, February 2005

"'Internet banking is now well established as part of a repertoire of banking channels used by all Australians,' MISC said. "

Online banking soars, never mind net frauds | Andrew Dodd, October 2003

"Statistics released by Market Intelligence Strategy Centre reveal that 7.26 million Australians now bank in cyber space - a 31 per cent increase on the same time last year. "

"MISC's spokesman said the upward trend continued to be surprising. "

More buck for your bank online than the ways of old | Robert Gottliebsen, May 2002

"Surveying 3600 bank customers, MISC found 32.7 per cent accpeted the virtual banking option, compared with 26.9 per cent in September 2000. "

Online banking transactions booming | Tim Boreham, April 2002

"According to Market Intelligence Strategy Centre (MISC) data, the number of registered users grew by 569,000 to a total (of) 4.67 million users in the December quarter, a 14 per cent rise. "

Over-50s lead stampede to net banking | Helen Tobler, September 2001

"Since June last year, the number of over-50s using internet banking has almost trebled, according to research for the June quarter released today by the Market Intelligence Strategy Centre."

Surge in net banking | Tim Boreham, June 2001

"'Clearly, banking customers are saying a variety of service is important to them,' the centre (MISC) says. "

Charges account for a net increase | Tim Boreham, March 2001

"According to figures released yesterday by Market Intelligence Strategy Centre, 2.25 million internet bank users were signed up by the end of December ..."

Custom booms in online banking | Michael McGuire, October 2000

"The first comprehensive survey of internet banking in Australia ... highlights the Australian adaptability to new technology as the 1.37 million consumers represent about 18 per cent of all internet connections in Australia ... The survey was carried out by consulting group Market Intelligence Strategy Centre ... "

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Australian Banking & Finance

SME’s boost innovation in mobile business banking | Bernard Kellerman, June 2013

"This underlines the next big market trend according to ,Market Intelligence Strategy Centre (MISC.) research by MISC. published in the form of a white paper titled Remote Banking Futures "

Banks boost net services | Phil Ayling, August 2003

"Leading industry analysts MISC Australia (Market Intelligence Strategy Centre) has just released figures showing growth in the use of internet banking by SMEs has exceeded growth rates for all online banking as the channel enter a new phase of maturity. "

Mobile banking Futures Whitepaper | February 2013

"Measurement made by Market Intelligence Strategy Centre (MISC) by the September quarter 2012 mobile banking had won favour with more than 6 million users. MISC noted that even though the final take up of mobile banking was faster the development stage was longer for mobile "

Internet banking explosion | Sarah Wall, July 2001

"A recent Market Intelligence Strategy Centre (MISC) report revealed that bank customer migration to the internet doubled in the nine months to March 31 this year."

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Australian Broker

Broker must follow as customers go mobile | Adam Smith February 2013

"A new study has found consumer are quickly latching on to mobile technology research from the Market Intelligence Strategy Centre found "

Online banking growth and mortgage application patterns | Issue 1.13

"MISC also reports that in the March quarter the number of active users within the total registrations has jumped by 6 per cent, compared with a lift of just 5 per cent in active users for the previous year."

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The Australian Financial Review

Mobile Banking unstoppable | John Kehoe, February 2013

"The number of customers using Mobile technology to undertake banking transactions has surpassed 6 million for the first time according to Market Intelligence Strategy Centre (MISC) "

New entrants squeeze bank margins | Sally Patten, December 2006

"A study by research firm MISC International pubished yesterday found the number of online deposit accounts offering interest of more than 5.5 per cent rose by one-quarter, to 2.4 million over the six-month period. According to MISC, most banks now offer one high interest-bearing online savings account. "

Mounting interest in online accounts | Joyce Moullakis, March 2006

"There were more than 8.5 million registered online banking users on September 30, more than double the level four years earlier, according to new data from the Market Intelligence Strategy Centre ... MISC also identified about 35 million online banking accounts, triple the number in 2001. "

The fight to lure customers online | Helene Zampetakis, September 2005

"Its data shows the strategy is working. MISC figures show that new and registered customers increased by 9.4 per cent in the March quarter of this year, compared with 4.2 per cent in the period a year earlier. "

CBA's new net service options | Emma Connors, May 2005

"Figures compiled by the Market Intelligence Strategy Centre show that in the December 2004 quarter almost 1 million users signed up, resulting in an online banking growth rate of 7.3 per cent, compared with a growth rate of less than 3 per cent for the same period a year ago. "

Online banking users surge past 7m | Joyce Moullakis, April 2005

"MISC also found that online transactions involving lending products jumped by $36 billion and accounted for one-third of total bank transactions relating to account management for loans. "

Internet banking puts cheques into second place | Joyce Moullakis, February 2005

"According to analysis by research company the Market Intelligence Strategy Centre, internet banking transactions were on track to exceed 700 million last year. "

Online banking growth moves to a new phase | Rachel Lebihan, August 2004

"Data from the Market Intelligence Strategy Centre consistently shows that when security scares like bogus bank emails peak, new online banking registrations fall off the radar, though the shift is often temporary."

"MISC believes the active user growth can be put down to new accounts offered by some of the banks as well as the flow-on from education campaigns conducted by the banks following the recent security scares."

Net banking up 6pc | Joyce Moullakis, July 2004

"A Market Intelligence Strategy Centre report, due out today, says the number of active internet banking users climed 6 per cent to 8 million users, in the three months to March 31."

Security fears curb net banking | Joyce Moullakis, May 2004

"The report by researcher Market Intelligence Strategy Centre is derived from a pool of financial institutions which account for about 84 per cent of all internet banking customers."

Internet Banking Triples in Three Years | Joyce Moullakis, January 2004

"According to Market Intelligence Strategy Centre, there were 7.7 million internet banking users at the end of September 2003, reflecting an annual growth rate of 113 per cent." "

"'The next round of growth is small business,' an MISC spokesman said. "

E-banking registrations rise 31pc | Rachel Lebihan, October 2003

"Hoax bank websites have deterred would-be internet banking customers only temporarily ... (as) industry analyst group Market Intelligence Strategy Centre said annual registrations still grew by a solid 31 per cent over the 12 months to June 30, 2003 and had recovered into the new financial year. "

The Public Can't Get Enough of Online Banking | Jemima Whyte, August 2003

"It's a trend that's backed up by MISC findings, which reported a 24% jump in internet banking transfers during the December Quarter. "

Bank customers go online, at last | Chris Wright, May 2003

"Results released late last month by industry analysts MISC Australia showed a 24 per cent increase in internet banking. "

"The MISC study revealed one other interesting statistic: while transfers online are growing, login growth decreased in the December quarter. People are logging on less often ... "

Internet Banking Transactions up 15pc | Mandy Bryan, February 2003

"Internet banking transactions grew 15 per cent to 83 million in the September quarter, according to MISC (Market Intelligence Strategy Centre) Australia, a bank-sponsored data pooling facility. "

Older customers lead internet surge | George Lekakis, July 2002

"The number of internet banking users has passed 5 million, according to the latest bank-sponsored market research to be published this morning by the Market Intelligence Strategy Centre."

"The MISC data shows that the total number of transactions completed by online subscribers rose 71 per cent to 64.3 million in the 12-month period."

Banking via the net more than doubles | George Lekakis, June 2001

"A striking feature of the MISC March quarter survey was the finding that the take-up of internet banking services was much higher in smaller States and territories than in Victoria and NSW."

Banking online picks up speed | Miranda McLachlan, March 2001

"... transactions reached 10.5 million, with bill payments and transfer activity doubling in that period, research house Market Intelligence Strategy Centre has found."

"MISC, an offshoot of consultancy Mintel, yesterday released the findings from its December 2000 quarter collection of data from more than 90 per cent of the internet banking market."

Banks pool internet data | George Lekakis, October 2000

"The four major banks and several regionals have commissioned a Melbourne-based research firm, the Market Intelligence Strategy Centre, to collate and publish quarterly market-share data for the booming internet banking sector. "

"One leading bank analyst said the MISC surveys could form the basis of new efficiency measures in the local banking industry, but only if the banks were committed to reliable disclosure."

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B & T

Mobile banking passes 6 million…. fast | March 2013

"The Market Intelligence Strategy Centre (MISC) recently released white paper Remote Banking Futures argues that the quicker uptake of mobile banking is indicative of that technologies likely future "

Major push for online banking | August 2008

"In April this year research company MISC Australia, part of Mintel, predicted the online banking industry would become splintered into customer segments following its research into banking services. "

Online banking set to surge | April 2008

"The research by MISC suggests 2008 will see SMEs shift away from the usual online banking used by individuals to specialised facilities built for their needs, with functions previously only available to large corporates. "

Internet banking goes from strength to strength | November 2002

"One million Australians have taken the steps to purchase financial products online in one quarter ... (and) according to the Market Intelligence Strategy Centre (MISC), the number is an 11% increase on the first quarter ... "

Online banking numbers surge | Sarah Plaskitt, July 2002

"When MISC first measured the market in June 2000 just 1.37 million people were registered."

"MISC attributed the growth in this age group to the initiatives put in place by the banks to educate their customers ... "

Online banking leaps ahead, up 25% | Sarah Plaskitt, May 2002

"'MISC and its bank pool members believe these results foreshadow a new evolutionary phase in Internet banking,' the report stated. "

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The Courier Mail

Internet saving surges ahead | Alex Tilbury, December 2006

"The Market Intelligence Strategy Centre (MISC) said almost all banks now had a high interest online savings account, and many were launching small business products on the back of them, like NAB's SME Cash Maximiser account. A spokesman for MISC said this survey provided banks the proof that now other financial products, besides deposit accounts, could be successfully promoted in cyberspace. There is a lot of money lying around in bank savings accounts but this shows you that a lot of Australians have 'woken up' he said. "

Banking on Net fast becoming the norm | Patrick Lion, October 2005

"Research by MISC, conducted on behalf of the major banks, found the number of online accounts was growing at 25 per cent a year since December 2003. "

Cheques give way to Internet banking | February 2005

"The Internet's role as a consumer tool is booming and is fast outpacing the humble chequebook as a means of payment, according to the latest data from MISC Australia. "

Internet banking 'a force' | July 2004

"Internet banking has become a major force in the industry with consumers now relatively unconcerned about security issues, according to a study by MISC Australia. "

Usage up | April 2002

"Although the registration growth rate slowed, MISC found active internet bankers with 10 million online accounts grew 25 per cent during the six months. "

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The Daily Telegraph

Growth in online banking | April 2008

"'If in one keystroke you can pay a thousand of your employees, or conduct overseas foreign exchange in a very sophisticated way ..., you'd be crazy not to change', the company said. "

We prefer our banks online | October 2005

"MISC said finance institutions were now better at cross-selling clients into online products than normal ones. "

Money & You | April 2005

"The number of users of online banking services increased by 7 per cent in the December 2004 quarter, according to the Market Intelligence Strategy Centre. MISC estimates online banking user numbers have increased by 500,000 or 7 per cent, and that the total number of online banking users is now 7 million. "

Net Banking Under Siege | May 2004

"Research compiled by MISC said growth in registered users fell to under 3% to just more than 7.9 million customers. "

Money & You Briefcase | February 2004

"MISC reports there are now more online bank accounts than there are internet connections with households having multiple accounts. "

7.7 Million Depositors Click to Cyber-Banking | Nathan Scholz, January 2004

"NSW has the highest number of internet bankers - with 1.9 million users, up 24.3 per cent from a year previously ... In Victoria, 1.5 million customers banked through the Internet but there were only 1.3 million internet connections, the MISC's study yesterday showed.

MISC's figures were collated from data from all banks and represent about 89 per cent of all banking transactions. "

Click go the bank customers | Bruce Brammall, December 2001

"MISC concludes that Australians differ from overseas e-banking customers who usually stop using the system after an initial inquiry or 'when the novelty value' waned. "

"The survey did not include credit union customers or all banks, but MISC is confident it covered about 90 per cent of the Australian market. "

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The Dominion Post (NZ)

Aussies jump in | April 2005

"Researcher MISC Australia says that after several quarters of moderate growth, the number of Australians banking on the Net leapt by 500,000 or 7.3 per cent during the last quarter of 2004 to top seven million. "

Kiwis lead in Internet banking stakes | March 2005

"New Zealand Internet users conducted 66 per cent more Internet banking transactions than their Australian counterparts in 2003 on average, according to just-published research. The study by Melbourne-based MISC Australia is based on data supplied by the banks. "

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e-Commerce Today

Number of net banking accounts rise | December 2000

"The number of internet banking accounts in Australia has grown 28% in three months, the quarterly MISC Internet Banking Data Pooling Facility Report has revealed."

Net banking use increases and broadens | March 2001

"The number of registered net banking users reached 2.25 million for the December quarter of 2000, up from 1.75 million for the September quarter, new figures reveal."

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The Gold Coast Bulletin

Businesses cash in with online interest | June 2009

"MISC, which conducts research on behalf of the banks, said about 155,000 small businesses used high-interest online savings accounts as part of their day-to-day banking. "

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The Herald Sun

\Your Money Mobile Uptake Soars | John Dagge, February 2013

"Australian banks attracted 6 million mobile customers in 13 quarters industry research by Market Intelligence Strategy Centre "

Net banking takes off | Jordan Chong, April 2008

"MISC, which conducts research on behalf of the banks, says up to half a million small businesses are expected to take up these new products. "

Online mouse that roared | Patrick Lion and Karina Barrymore, August 2006

"And according to research from MISC (Market Intelligence Strategy Centre) Australian net users now make more than 225 million transactions online each quarter. The biggest drawcard to online banking has been the growth in high interest savings accounts, the research company said. "

Online on the march | April 2005

"The Market Intelligence Strategy Centre, which compiled the figures, also claimed user accounts now managed $500 billion in loans. "

Internet back in favour | July 2004

"The Market Intelligence Strategy Centre said registered user growth hit 6 per cent in the March quarter after a 3 per cent fall in December. "

Banks fight web pirates | Bruce Brammall, May 2004

"MISC's survey, compilation of figures from most of the largest financial institutions, said security concerns were the most likely factor in the near flat growth rate. "

More Log on to Net Banking | Bruce Brammall, January 2004

"The number of registered Victorian users has increased 400 per cent in three years, a survey by the Market Intelligence Strategy Centre said. "

More banking via internet | Leela de Krester, October 2003

"The June quarter saw 7.268 million customers access 27 million accounts over the internet, the Market Intelligence Strategy Centre's (MISC) report shows. "

More banking online | Olga Galacho, July 2002

"According to the Market Intelligence Strategy Centre, registered users grew from 2.77 million to 5.23 million in the year to March. Users aged 50-plus recorded the biggest growth rate of 113 per cent to number 775,000 for the 12 months. "

Leap in online banking | Bruce Brammall, April 2002

"The research by the Market Intelligence Strategy Centre, from banks representing more than 90 per cent of Internet banking customers, shows more than half a million signed up in the quarter."

Bendigo inches ahead | Bruce Brammall, December 2001

"MISC said growth in online inquiries had slowed, meaning most users had moved past the learning stage and were using the services."

More Now Banking on Net | Bruce Brammall, December 2001

"MISC said the figures tended to show a growing sophistication among users of the internet as a medium for banking."

Net gain for the banks | Bruce Brammall, March 2001

"Collated bank figures show the number of registered net banking users has now grown to 2.25 million, MISC said."

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The Mercury

Online way is a winner | June 2009

"Those that used high interest online deposit accounts pumped $1.9 billion into these in the six months to March, independent consultants the Market Intelligence Strategy Centre found. "

Fast move for online | December 2006

"High interest online savings accounts have surged in popularity by 25 per cent in six months to top 2.4 million in Australia, faster than traditional deposits. "

"The Market Intelligence Strategy Centre said almost all banks now had a high interest online savings account and many were launching small business products on the back of them, such as NAB’s SME Cash Maximiser account.

Tassie leads in Net banking | January 2004

"The growth in Internet banking to 7.7 million users has outstripped the growth in new Internet connections, according to the Market Intelligence Strategy Centre "

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Personal Investor

And The Web Site Is | Hugh Martin, August 2002

"A recent MISC report, which includes data supplied by all of the major banks, found that in the 12 months to the end of March, registrations for internet banking grew by 88% to 5.23 million users. "

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Retail Banking Intelligence Centre United Kingdom

Mobile banking usage in Australian soars (MISC) Market Intelligence Strategy Centre | Stephen Little March 2013

"Report entitled Remote Banking Futures by Financial services consultancy MISC Market Intelligence Strategy Centre "

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The Sunday Mail

Internet cuts cheque use | Mark Alexander, March 2005

"The Market Intelligence Strategy Centre data shows internet banking transactions last year outstripped the use of cheques in Australia for the first time. "

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Sunday Telegraph

Online banking offers interest for new buyers | Jim Dickens, December 2006

"Analysis by MISC Australia, sister consulting group to Mintel Aust found Internet deposit accounts were growing significantly faster than traditional bank accounts as consumers embraced better interest rates offered online. "

"MISC's research comes from its banking data pooling facility, which includes information supplied by major deposit-taking institutions. "

"MISC's research comes from its banking data pooling facility, which includes information supplied by major deposit-taking institutions. "

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Sydney Morning Herald

Banks tip sharp rise in use of Mobiles | Clancy Yeates, June 2013

"The Market Intelligence Strategy Centre (MISC.) a consultancy, said mobile banking activity accounted for 40% of all digital banking log ons but 9.6 % of total digital transactions "

Beware the Sting in smartphone banking | Clancy Yeates April 2013

"In its report last week the Market Intelligence Strategy Centre said the already high use of internet banking faster mobile broad band speeds etc "

Mobile banking zooms ahead | Eric Johnson February 2013

"About 6 million people manage their finances though a mobile telephone according to a recent report from the Market Intelligence Strategy Centre April 2004 "

It's a Matter of Regaining Trust in Technology | Beverley Head, March 2004

"According to Melbourne-based firm Market Intelligence Strategy Centre, there are more than 7.7 million internet banking users in Australia and the rate of uptake is three times greater than the rate of new ISP connections. "

Over-50s rush to bank by mouse | Matt Wade, July 2002

"... the Market Intelligence Strategy Centre showed ... the 50-plus and 18-24 year old groups accounted for a third of the growth in Internet banking in the year to March."

Internet banking surges as more customers log on | Kirsty Needham, December 2001

"Market Intelligence (Strategy Centre) found Net banking transactions grew by 16 per cent in the quarter. "

"Market Intelligence (Strategy Centre) pools data provided by most major banks. "

Online banking still making converts | Sharon Kemp, June 2001

"... according to a survey by the Market Intelligence Strategy Centre (MISC) ... the centre said 9.4 per cent of banking customers now used the Internet, twice as many as nine months ago."

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Townsville Bulletin

Small businesses benefiting from high interest online accounts | June 2009

"A MISC spokesperson said the deposit statistics highlighted that not all small businesses were doing it tough. "

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The West Australian

SME’s embrace mobile banking | Sean Smith, June 2013

"but a significant feature of MISC’s findings is the eager acceptance of mobile banking by the small business sector "

"Market Intelligence Strategy Centre said the already high use of internet banking and growth in faster mobile broad band speeds as well as smart phones had helped spur on the uptake of mobile banking "

Small businesses turning to net banking | April 2008

"More than 1.2 million Australian small businesses have taken up internet banking since its inception in 2000, according to independent consultants the Market Intelligence Strategy Centre (MISC). "

"MISC, which conducts research on behalf of the banks, says up to half a million small businesses are expected to take up these new products, which incorporates features such as payroll, foreign exchange transactions and account monitoring, in the next three years."

Bank customers prefer to pay bills by internet not cheque | Michael Weir, February 2005

"MISC said the popularity of internet banking had soared with quarterly internet banking transactions jumping 130 per cent to almost 200 million from just 82 million two years ago."

Online Banking Proves Winner | Fran Spencer, January 2004

"MISC reports internet banking registrations hit 7.7 million by September 30, representing a growth rate of 113% a year since the group first began to track usage in 2000."

WA lags in online banking take-up | October 2003

"MISC (Market Intelligence Strategy Centre) has reported that after 13 quarters of tracking the usage of online banking, registrations hit 7.268 million customers by June 30."

More trust internet banking transfers | Ruth Williams, April 2003

This shows that more users were making better use of the channel, even though it might be less regularly,' a MISC spokesman said.

"Research by the MISC claims phone and electricity companies are the most advanced and have won over more clients to the cheaper payment methods."

Banking log-on is in droves | Sue Peacock, July 2002

" ... Melbourne-based MISC Australia ... which pooled data from the major banks as well as BankWest, found Australians in the 50-plus age group were signing on in the greatest number."

Online banking keeps growing | June 2001

"A total of 2.8 million customers in Australia used the Internet to conduct transactions, including bill payments and transfers, in the three months to March 2001, according to a survey by Melbourne-based Market Intelligence Strategy Centre."

Online banking proves a winner | Brett Lane, March 2001

"According to MISC, 2.25 million customers, or more than one in every four adults connected to the Internet, were registered for online banking."

Take-up rate on e-banking outstrips US | James Chessel, October 2000

"MISC is a consulting arm of independent research group Mintel. The unprecedented industry wide cooperation — MISC has access to 90 per cent of the sector — is a clear indication of the importance of e-banking ... "

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WA Today

High interest accounts aiding SMEs: data | June 2009

"Small and medium-sized businesses (SMEs) that used high interest online deposit accounts pumped $1.9 billion into these accounts in the six months to March, a report from independent consultants the Market Intelligence Strategy (MISC) found. "

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Xinhua News Agency

Internet banking wins favour over cheques in Australia | February 2005

"Bank customers made 668 million net transactions in the period, compared with 543 million personal cheque transactions, according to Market Intelligence Strategy Centre (MISC) figures quoted in the report. "

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Your Mortgage

Cover Story: Quick Internet Banking Facts | February 2003

"Australian research firm MISC reported in April 2002 that there has been strong growth in the number of regular online banking users as well as in the number of online accounts. "

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